Senior technology consultant
Reply.
The day job, and the part of the week that keeps me in rooms where decisions get made. Three engagements so far, none of which I am allowed to name.
A global luxury brand. I was brought in to put AI into a programme that had none of it: deciding what should exist before anything got built, then running the enablement for senior people until the sceptical rooms were not sceptical any more.
A global tech giant. Two years inside customer experience at one of the largest technology companies there is. The work was real, and so was the other education: nobody explains how decisions actually get made in a room that size, and learning it is most of the job.
A national construction company. Ordinary problems at an unusual scale. Almost every answer turned out to be making the thing simpler rather than cleverer, which is the lesson from it I have kept longest.
